Employing the services of a Virtual Personal Assistant is essential for time poor business leaders and entrepreneurs. But when entrusting any part of your day-to-day operations to a person who lives across the world – who you’re trusting to get the work done while you sleep – it’s normal to express concerns over the quality of the work that is being produced and have queries as to whether or not your Virtual Personal Assistant can be trusted.
At VAssistme Australia we understand this concern and already take steps to control it, through the use of expert time and screen monitoring software. In order to take our dedication to quality one step further, we are proud to announce the employment of a dedicated Quality Assurance Manager across our business in 2017.
VAssistme Australia has brought on board Quality Assurance Manager Ali Sultan, who will be sitting above our operations teams and reporting directly to our Board. While our ultimate goal is to achieve ISO 9001 QA accreditation, Mr Sultan will be working across the business, looking for ways to improve our processes so that you as our client can experience a quality end result that is predictable in its outcomes.
A recent article that appeared in leading business publication Entrepreneur on Virtual Assistants identified that the most common concerns for users of the service and the best way to keep up a productive relationship with a Virtual Assistant. Making sure that regular assessments and reviews are carried out to ensure they’re meeting the level of quality required.
You will be seeing much more quality assurance progress over the next few months in your interactions with VAssistme Australia as well as in your day-to-day interactions with your Virtual Personal Assistant.
If you have any questions, please do not hesitate to get in touch with us so that we can answer them.
